Privacy policy

In solvensur.com we ensure the total protection of personal data provided by our customers and / or users.

SOLVENSUR S.L., hereinafter the PROVIDER, will respect at all times the confidentiality of the data of customers and/or users, in accordance with the provisions of Law 15/1999, of 13 December, on the Protection of Personal Data.

The PROVIDER has implemented all the security measures established in Royal Decree 1720/2007, of 21 December, which approves the Regulations for the Development of Organic Law 15/1999, of 13 December, on the Protection of Personal Data.

INCORPORATION OF PERSONAL DATA INTO THE PROVIDER’S FILES

In accordance with the provisions of Organic Law 15/1999, of 13 December, on the Protection of Personal Data, we hereby inform you that all personal data provided by the user by filling in the electronic contact form and the ticket support form on the website www.solvensur.com or by sending e-mails to the contact e-mail address info@solvensur.com or contabilidad@solvensur.com are incorporated and processed in the corresponding data files owned by the PROVIDER, duly registered with the Spanish Data Protection Agency, for use by the different departments of the company and will be processed in order to respond to your query, send the requested information and carry out advertising and commercial prospecting actions by electronic means of our services that may be of interest to you.

In accordance with the provisions of Article 6 of Organic Law 15/1999, of 13 December, on the Protection of Personal Data, the user gives his unequivocal consent to the PROVIDER to proceed, in compliance with the purposes mentioned in the previous section, to the processing of the personal data provided.

ACCURACY AND VERACITY OF THE DATA PROVIDED

Users who send information to the PROVIDER are solely responsible for the veracity and correctness of the data sent, and are exonerated from any liability in this regard.

Users guarantee and are responsible, in any case, for the accuracy, validity and authenticity of the personal data provided, and undertake to keep them duly updated.

The PROVIDER is not responsible for the veracity of the information that is not of its own elaboration and of which another source is indicated, so it does not assume any responsibility for hypothetical damages that may arise from the use of such information.

The PROVIDER is exonerated from liability for any damage that users may suffer as a result of errors, defects or omissions in the information provided, provided that it comes from external sources.

TRANSFER OF DATA TO THIRD PARTIES

The PROVIDER will not transfer personal data to third parties. However, in the event of transfer to a third party, prior information will be provided requesting the express consent of the affected party in compliance with article 6 of Organic Law 15/1999, of 13 December, on the Protection of Personal Data.

EXERCISE OF RIGHTS OF ACCESS, RECTIFICATION, CANCELLATION AND OPPOSITION

The user may exercise his/her rights of access, rectification, cancellation and opposition provided for in Organic Law 15/1999, of 13 December, on the Protection of Personal Data, by means of a written communication addressed to the postal address of the Provider C/ Río Benamargosa, nº3, L-10, 29651, Mijas Costa (Málaga) or through the e-mail address info@solvensur.com or contabilidad@solvensur.com. In both cases, the affected party must provide legally valid proof of identity, such as a photocopy of his/her national identity card, passport or other valid document that identifies him/her, clearly indicating the right he/she wishes to exercise.

SENDING OF COMMERCIAL COMMUNICATIONS

The user authorises the sending of commercial communications, by electronic means, related to the services offered by the PROVIDER for freelancers, companies and entities.

In accordance with the provisions of Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE), the user is informed that if they do not wish to receive commercial communications, by electronic means, of our services, they may object at any time to the processing of their data for promotional purposes, simply and free of charge, by sending an email to the address info@solvensur.com or contabilidad@solvensur.com indicating BAJA in the subject line of the message.

SOCIAL NETWORKS POLICY

The PROVIDER has profiles on the main Internet social networks Facebook, Twitter, Instagram, Linkedin and Youtube. In all cases, the PROVIDER is considered responsible for the processing of its users’ data, including followers, subscribers, fans, or simply people who make comments or queries through these channels.

In this sense, the PROVIDER could use this profile to inform its users of news that it considers appropriate for the purpose of the services offered, or perhaps it could also share information or current articles published by other users of the social networks. In none of the cases, the PROVIDER will use personal information of the users without their consent to have relationships other than those expected in each of the social networks mentioned, in which case the user’s own consent will be requested.

ACCEPTANCE AND CONSENT

Users declare that they have been informed of the conditions on the protection of personal data, accepting and consenting to the processing of such data by the PROVIDER in the manner provided for each of them and for the purposes indicated in this Privacy Policy.

CHANGES TO THIS PRIVACY POLICY

The PROVIDER reserves the right to modify the present policy in order to adapt it to new legislation or jurisprudence as well as to industry practices.

In such cases, the PROVIDER will announce on the websites the changes introduced with reasonable notice before their implementation.